Uconnect Touch Screen Not Working [Jeep Screen Issues Solved]

jeep screen not working

Is your Uconnect touch screen not working? If it isn’t then you’re most likely to be stressed out as the screen controls a lot of the vehicle’s functions.

It controls all of the entertainment and radio settings amongst the other infotainment factors of the vehicle.

The causes for the Uconnect touch screen not working include glitches in the software, bad connections and fuses, and short circuits. Or it could just be physical damage from rough or prolonged usage. A reset should fix the problem.

If it doesn’t, then you should try to replace the firmware. Otherwise, you’ll have to change the screen altogether. More information about the screen’s problems is given below:

Why is the Uconnect Touch Screen not Working?

There are a number of reasons for your Uconnect touch screen not working. The most common ones are the following:

Firmware Glitch

There are known problems with the Uconnect software used in the system. It is known to freeze out and the reason for this is due to the navigation system.

Of course, you’ll still be able to utilize the controls for the audio and the climate. The reason for the freeze is due to glitches in the navigation system.

Short Circuit

All electrical systems are prone to short circuits – when the path of electricity is shortened and the circuit isn’t completed. The Uconnect system is no different and it happens when the hardware fails to complete the flow of the circuit.

Loose/Disconnected Cable

The problem might not even be as severe as you think and it could just be due to loose wiring. Or, one or more wires could just have gotten disconnected. Hence, the power may not be reaching the system.

Physical Damage

Touchscreens do pick up wear and tear due to the longevity or roughness of usage. Or, you might just be using corrosive substances to clean the screen.

A symptom of this is flakiness in the screen before it finally goes bad.

Bad Fuse

Finally, we have bad fuses, which can happen to any electrical system. The most common culprits in this regard are the F49, F67, and F76.

How to Fix a Jeep Uconnect Touch Screen Issues

Let’s say that you’ve encountered the problem. You’ll need to reset the screen first. If that doesn’t work, then you need to replace the screen’s firmware. If that doesn’t produce the desired results either, then you’ll have to replace the screen. This can be costly due to a number of factors mentioned below.

How do I reset my Jeep touch screen?

This can be done by two methods. The first is when you do what is called a soft reset. This is when you press and hold the enter and volumes buttons simultaneously for a minimum of 15 seconds. Wait for the screen to come back on and this can take up to 25 seconds.

But what if that doesn’t work? Then you’ll have to do a hard reset. It is easy and all you have to do is remove the battery’s terminals (or just the negative one) for about 5 minutes.

Then you put them/it back on and turn on the ignition switch. Note: The second method won’t work on Jeeps with the start/stop system as there is another, smaller battery that is buried somewhere in the engine compartment.

How do I fix Uconnect black screen?

So, if you’ve tried the steps above to no avail, then you can go to the fuse box. Remove its cover and locate the F76 fuse (rated for 20A). Remove it and check if it has blown. If it hasn’t, keep it removed for about 2 minutes and let the Uconnect system reset itself. Then you put it back in and close the fuse box.

Uconnect screen replacement

If your Uconnect touch screen not working after trying out all the steps above, Then you may have to replace it. If you don’t have the know-how on doing the job on your own, then it will be much easier to hire a professional to do it.

Infotainment screen problems can get complicated. This can often be the case as the touchscreens on some Jeep models have literally been built into the dashboard.

As a result of this, they cannot be removed and replaced. So, it is better to take the vehicle to a technician who has the experience for the job.

How much does it cost to replace the Uconnect screen?

According to the data found from users online, the screen replacement could cost as less as $200. This cost can be almost $1000 more though. It is difficult to give you the exact number as far as the costs are concerned.

This is because of the many factors involved that decide the pricing. It depends on the extent of the damage, the type of Jeep and model year that you’ve got, the size of the screen and who’s manufactured it, the state that you’re in, and whether you’re getting the job done from a Jeep dealership or an independent mechanic.

Is the Uconnect screen covered under warranty?

Yes, the Uconnect screen is covered by the Mopar dealer for 12 months or 12k miles. If the screen has been installed by the factory, then it is covered for 3 years or 3k miles. Both the aforementioned warranties are terminated once any of their two milestones are achieved.

Recent Posts